Your details. Handled with care.
How Sincere handles enquiries, email and website information.
Your enquiry. Handled with care.
When you contact Sincere Marketing, we use the details you provide to understand your business and reply. Please share only what is needed; do not send passwords, payment details or sensitive personal information.
What happens to your details.
How does the guided chat work?
The guided chat collects the information you choose to provide. When you select Send my enquiry and submission succeeds, we save your answers so Prapti can review and reply. Unsubmitted answers stay on the page and clear when you reload. Email messages are handled through our business inbox.
What information do we keep?
We keep your name, email, business name, website if supplied, service interests, budget, goals and the other answers you submit. These are stored privately in our WordPress enquiry system. Prapti and authorised website administrators can access them to respond and manage follow-up. Enquiry records are scheduled for deletion after one year unless we need to keep them for a lawful purpose. Hosting backups and email copies follow the relevant provider’s retention arrangements.
Will I be added to a newsletter?
No. Enquiries do not subscribe you to marketing emails. If you join a waitlist, we use your details to contact you about availability.
Which services help run the website?
Hosting, email and any enabled enquiry tools process information to deliver the service. Images and demo assets are served with this website. External links open the relevant provider or business website. Provider locations and arrangements depend on the active hosting and email setup.
Can I access, correct or delete my details?
Yes. Email info@sinceremarketing.com.au to request access, correction or deletion, or to raise a privacy concern. We may need to verify your identity before sharing or changing personal information. We’ll review your request and reply about the next step.
Questions? Email info@sinceremarketing.com.au.